Joining with Empathy is committed to protecting your privacy and respecting your trust. This Privacy Policy explains how we collect, use, and protect personal information through our website and related services.
We may collect personal information in the following ways:
Information collected may include your name, email address, phone number, and any information you choose to share. We collect only what is necessary to respond to your inquiry or provide services.
We use your information to:
We do not sell, rent, or trade your personal information.
Joining with Empathy is a healthcare provider and follows applicable laws regarding the privacy of health information, including HIPAA. Any protected health information shared through clinical services is handled in accordance with our Notice of Privacy Practices, which is provided to clients at the start of care.
Please note that submitting information through our website contact forms or email is not a substitute for secure clinical communication. While we take reasonable precautions, no electronic communication can be guaranteed to be fully secure.
Our website may use cookies or similar technologies to collect anonymous information such as browser type, pages visited, and time spent on the site. This information helps us understand how visitors use our website and improve functionality.
You may disable cookies through your browser settings if you prefer.
Our website may link to third-party platforms such as scheduling software, secure client portals, or payment processors. These services have their own privacy policies, and we encourage you to review them. Joining with Empathy is not responsible for the privacy practices of third-party websites or services.
If you choose to contact us by email or submit a form, we may respond using the contact information you provide. Email is not always a secure form of communication. We recommend limiting sensitive or clinical details when communicating electronically unless using a secure platform.
You may request access to, correction of, or deletion of your personal information by contacting us directly, subject to applicable legal and clinical record-keeping requirements.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website.
Under the No Surprises Act, you have the right to receive a Good Faith Estimate of the expected cost of healthcare services if you are uninsured or choose not to use insurance.
A Good Faith Estimate outlines the anticipated charges for services based on the information known at the time of scheduling. It is not a contract and actual charges may vary if your care needs change.
If you receive a bill that is $400 or more above your Good Faith Estimate, you have the right to dispute the bill.
You may request a Good Faith Estimate before starting services or at any time by contacting Joining with Empathy.
For more information about your rights under the No Surprises Act, visit:
https://www.cms.gov/nosurprises
We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or practice operations. Updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or how your information is handled, please contact:
Joining with Empathy
1700 Union Avenue
Baltimore, MD 21211
(410) 220-1148